كاتش بول

Shipping & Delivery

• Orders within Egypt are usually delivered within 3 to 5 business days.

• Customers may check the package before receiving it.

• Shipping rates vary by location, and the exact amount is calculated at checkout based on the selected destination.

• Delivery time may be affected by factors such as order volume and delivery location.

• The courier may contact you before delivery to verify or confirm the address if necessary.

• For inquiries regarding orders or shipping arrangements, customers may visit the Contact Us page at /pages/contact. Learn more at /policies/shipping-policy

Returns & Exchanges

• Customers may return or exchange any order within 15 days from the delivery date before meeting the applicable conditions of our return policy.

• Products must remain unused and in their original condition.

• Refund or exchange processing time may vary depending on inspection and approval. Learn more at /policies/refund-policy